Terms of service

OVERVIEW

This website is operated by Novagear. Throughout the site, terms like “we,” “our,” and “us” refer to Novagear. We provide the website, along with all its tools, services, and content, to you - the user - on the condition that you accept all the terms, policies, and notices stated here.

By accessing or purchasing from our site, you agree to be bound by these “Terms of Service” or “Terms,” including any additional terms referenced or linked within. These Terms apply to all users - whether you're browsing, purchasing, or contributing content.

Please read these Terms carefully. By using any part of the site, you agree to follow these conditions. If you do not agree, you may not use the website or its services. If these Terms are considered an offer, acceptance is limited strictly to these terms.

Any new features added to the site will also follow these Terms. You can review the most current version at any time on this page. We may update or change these Terms at our discretion by posting updates here. It’s your responsibility to check back for changes. Your continued use of the site means you accept those changes.

SECTION 1 – ONLINE STORE TERMS

By using our site, you confirm you are of legal age in your region or have parental consent to allow minors to use the site.

You agree not to use our products or services for illegal activities or violate any local laws, including copyright laws.

You must not send or introduce viruses or harmful code.

Breaking these Terms may lead to immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to deny service to anyone, for any reason, at any time.

You understand that your non-credit card information may travel unencrypted across networks. Credit card data is always encrypted.

You agree not to reproduce, sell, or exploit any part of our Service or site without written permission.

Headings in this document are for convenience and do not affect the Terms' meaning.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We’re not responsible if the site’s content isn’t accurate, complete, or current. The material is general in nature and shouldn’t be your only source for decisions. You use the content at your own risk.

Some older information may appear on the site and may not be current. While we may update content, we’re not obligated to. It's your responsibility to check for updates.

SECTION 4 – CHANGES TO SERVICE AND PRICING

Prices can change at any time without notice.

We may modify or discontinue parts of the Service at any time, without notice.

We are not liable to you or others for any changes, price updates, or service interruptions.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Some products may be available only online and in limited quantities. Returns and exchanges follow our Return Policy.

We aim to display product colors and images accurately, but we can’t guarantee they match what you see on your screen.

We may limit product sales and quantities and can change product descriptions or pricing at any time. Products may be discontinued without notice. Offers on the site are void where prohibited.

We don’t promise that our products or services will meet your expectations or that errors will be fixed.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We can refuse or cancel orders at our discretion. Limits may apply per user, household, or order, including those with the same account, card, or shipping details. If changes occur, we may contact you using the information you provided.

You agree to provide current, accurate billing and account details. Keep your email and payment info up to date so we can process your orders and reach you if needed.

Please refer to our Return Policy for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to tools from third parties that we don’t monitor or control.

These tools are offered “as is” and “as available,” without guarantees. We are not responsible for issues arising from your use of them.

Using third-party tools is your choice. Make sure you understand and agree to their terms.

Future new features or services will also fall under these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content or services may involve third-party resources.

We may include links to third-party websites, which we don’t control or endorse. We’re not responsible for third-party materials, products, or services. Use them at your own risk and review their policies.

Any issues with third-party items should be directed to the third party directly.

SECTION 9 – USER COMMENTS AND FEEDBACK

If you submit comments, ideas, or content to us (even if we didn’t ask for them), you agree we can use, edit, or share them freely. We don’t owe you compensation, confidentiality, or a response.

We may monitor or remove content we find inappropriate or that breaks the law or these Terms.

Don’t post false, harmful, or offensive content, or impersonate others. You’re responsible for what you post and its accuracy.

SECTION 10 – PERSONAL INFORMATION

Your personal data is handled as outlined in our Privacy Policy. Please review it for more details.

SECTION 11 – ERRORS AND OMISSIONS

Sometimes the site may contain mistakes - such as in pricing, product details, or availability. We may fix these errors at any time without notice, even after an order is placed.

We’re not obligated to update site content unless required by law. A "last updated" note does not guarantee everything on the site is current.

SECTION 12 – PROHIBITED USES

You may not use the site or its content for:

• Illegal or harmful purposes
• Violating laws or rights
• Harassment or discrimination
• Spreading false or misleading info
• Uploading viruses or malware
• Spamming, scraping, or data mining
• Disrupting security or functionality

Violating these rules may result in termination of access.

SECTION 13 – WARRANTIES AND LIABILITY

We don’t guarantee the Service will be uninterrupted or error-free. The results may not be reliable.

We may stop the Service at any time without notice.

You use the Service at your own risk. All services and products are provided “as is” and “as available,” with no guarantees unless explicitly stated.

Novagear and its partners are not liable for any damages related to your use of our products or services. If some jurisdictions do not allow certain exclusions, our liability is limited to the maximum allowed by law.

SECTION 14 – INDEMNIFICATION

You agree to defend and hold Novagear and its affiliates harmless from any claims, costs, or losses due to your breach of these Terms or your violation of laws or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions still apply.

SECTION 16 – TERMINATION

Terms remain in effect even after termination of your access.

You may stop using the site at any time, or notify us to terminate the agreement. We may also terminate your access if we believe you’ve broken any Terms. You’re still responsible for any pending payments.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with posted policies, make up the full agreement between you and us and replace any previous agreements.

No waiver will be considered valid unless stated in writing.

SECTION 18 – GOVERNING LAW

These Terms are governed by applicable laws, and all services are interpreted under those laws.

SECTION 19 – CHANGES TO TERMS

You can always find the latest version of these Terms on this page.

We may update or change any part of these Terms at any time. Continued use of the site means you agree to the new Terms.

SECTION 20 – CONTACT INFORMATION

If you have questions about these Terms, please contact us at support@novagear.com